Returns & Exchanges

At The Original Muck Boot Company, we stand behind the quality of our footwear and offer a 30-day return policy for items in unworn, original condition. If you are not completely satisfied with your purchase, we make the return process simple and straightforward to ensure you get back to your outdoor adventures.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and billing zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Your Label

  After submitting your request, download and print the pre-paid UPS shipping label provided via email to ensure your return is tracked and processed efficiently.

• 3.
  Pack Your Boots

  Place your unworn boots back into their original Muck Boot packaging and secure them inside a sturdy shipping box with the return label attached to the outside.

• 4.
  Drop Off and Refund

  Drop your package at any authorized UPS location; once our warehouse receives and inspects the items, your refund will be issued to the original payment method within 7-10 business days.